Nonviolent Communication

Nonviolent Communication (NVC) was developed in the early 1960s by Marshall Rosenberg, an American psychologist, mediator, author and teacher. Its a process for supporting partnership. The approach aims to resolve conflict within people, in relationships, and in society.

NVC invites us to reimagine how we express ourselves and how we hear others. The focus is on what we observe, feel, need, and request. It leads to a quality of connection where everyone’s needs are valued and met. It is based on the belief that solutions can be found when we really understand one another and see one another as full human beings.

NVC is not about being nice; it's about being real. Its not about changing other people or getting them to do what we want. It's about creating connection & understanding. ​NVC is not a technique or formula. It's a process that helps guide us to a new awareness.


Do No Harm

Do No Harm (DNH) was developed during the 1990s by agencies working in societies that had experienced or were experiencing conflict. It is explored in a book of the same name, first published in 1999 by Mary Anderson.

Do No Harm is about being sensitive to the situation and all the complicated relationships. Its about making sure that development work contributes to peace and doesn’t unintentionally add to conflict. This requires a deep analysis and understanding of the context.

The DNH process involves every aspect of our work from planning to delivery. It includes how we choose the people we’re trying to help, where we operate, when the programme happens, the hiring and procurement process and what security looks like. Its about minimizing the negative impact and maximising the positive impact of our work on the situation.